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We are authorised dealer from Sage UBS.
  1. What is the cost of Sage UBS Support Service?

    The support service can either by ad hoc service or yearly maintenance. Please call us for more details.
 Service Items
Trouble Shooting.
Network Configuration.
Mapping or re-mapping network drives (Whole System).
Printer Configuration (to enable printing from UBS system).
3 hours on site retraining (Whole System).
Year end processing.
Setting up the Chart of Accounts.
Backup & Restore.
Check/Change Passwords.
Attending to File/Data corruption.
Setting up of  Statement / Payment Voucher / Official Receipt / Cheque Format (per document).
Setting up of bill format including Invoice / DO / DN / CN / Cash Bill (per document).
Data/software  transfer between computers. 
Telephone support.
Other services.
 
   
Note
  1. Services provided do not include attending to problems caused by operating system faults (e.g Win95 / 98 / 2000 / XP / 7 / 8 / 10), or other issues concerning non Sage UBS software.

  2. Each company must subscribe to its own service pack.

 

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